Our Ethos

As our website has recently been updated, we thought we would reintroduce ourselves and tell you what we are all about!

Cross Country Carriers have had the same aim since 1978 and that is to exceed expectations by providing the best quality and cost efficient ways of transporting our clients palletised goods, both safely and quickly. Our main priority is to deliver a high quality, professional service at an affordable price every time!

We want to look after our clients and make them feel appreciated by doing our job well; our intention is to place roots with customers rather than treating them like another in a long line of others. In this ever-changing world, we want to grow with our clients and tailor our services to their evolving needs. Taking on every challenge and approaching every requirement with reliability, trust and honesty, is at the core of the company’s ethos.

This is one of the reasons we have used a wolf in our company logo. As well as being closely related to our ‘hometown’ of Bury St. Edmunds, we chose the wolf as it symbolises the pillars of Cross Country Carriers. Confidence and courage of the wolf reflects our attitude towards every job we take on as we have the confidence that we will meet our customers’ requirements and the courage to provide 100% honesty and integrity.

Our loyalty is another trait that we share with a wolf which ultimately makes us powerful. We are completely loyal to our entire customer base, encouraging them to come back to us due to our great service. We believe in the power that we have here as our determination and commitment to every job makes us a strong competitor against other similar businesses.

After the expanding growth and success of the company over the last 40 years and achieving Platinum accreditations for the last 6 years, we are extremely proud of our journey and the philosophy we stand for. Find out more about us today by contacting us.

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